Privacy,
with clarity.

Information we collect

When you opt in to receive SMS messages from us, we collect:

• Phone number: The mobile number provided during the opt-in process.
• Message interaction data: Delivery status, response data, and message engagement information.
• Consent data: Records of when and how you consented, including web form, keyword, or verbal consent.

How we use your information

We use this information to send the updates, notifications, and alerts you agreed to receive, comply with applicable federal requirements, and monitor and improve our SMS service.

Your information is used only for the purpose stated when you opted in. It is not used to send unrelated messages.

One-to-one consent

Your SMS consent applies only to communications from Restoration Healthcare. It does not extend to another business or affiliate unless that is clearly stated and you agree separately.

Message frequency and rates

Message frequency varies, but will not exceed two messages per day unless there is a notification event. Message and data rates may apply according to your mobile carrier and plan.

Your choices

You may opt out at any time by replying STOP to any message. Messages will stop unless you later opt in again.

For help, reply HELP, email info@restoration-healthcare.com, or call 208 930 1000.

Sharing and disclosure

We do not sell or share your information with third parties for marketing without your explicit consent.

We may share information with trusted service providers that facilitate SMS delivery, such as telecommunications providers. They are required to keep the information confidential and use it only to deliver messages.

You may register your number with the National Do Not Call Registry. We will not send promotional SMS messages to a registered number unless you have provided express consent.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

Consent records

We securely maintain opt-in and opt-out records, including timestamps and the method of consent. These records may be used to demonstrate compliance with applicable requirements.

Changes to this policy

We may update this policy. Significant changes will be communicated by SMS or posted on our website. Continued use of the SMS service after a change means you accept the revised policy. Please review this page periodically.

Contact us

Questions about this policy or your SMS preferences are welcome.